Threeantoro, Rodrigo and Threeantoro, Kevin (2026) DAMPAK PENGALAMAN KARYAWAN TERHADAP KEPUASAN KERJA DAN KETERLIBATAN PADA KARYAWAN PT.ANISA CATERING. Skripsi thesis, Universitas BPD.
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Abstract
This study aims to analyze the impact of employee experience on job satisfaction and employee engagement at PT Anisa Catering. In the catering service industry, human resources play a crucial role in determining organizational performance. A positive employee experience is expected to enhance employees’ perceptions of their work and foster stronger engagement. This research employed a quantitative approach using a survey method involving employees of PT Anisa Catering. Data were collected through structured questionnaires measuring employee experience, job satisfaction, and employee engagement, and were analyzed using inferential statistical techniques. The findings indicate that employee experience has a positive and significant effect on both job satisfaction and employee engagement. The better the employees perceive their work experience, the higher their level of satisfaction and engagement. These results suggest that organizations should manage employee experience comprehensively, including work environment, supervisory support, communication quality, and career development opportunities. This study provides practical insights for management in developing effective human resource strategies to enhance employee satisfaction and engagement sustainably. Keywords: employee experience, job satisfaction, employee engagement, human resource management.
| Item Type: | Thesis (Skripsi) |
|---|---|
| Additional Information: | Kata kunci: pengalaman kerja, kepuasan kerja, keterlibatan karyawan, manajemen sumber daya manusia |
| Uncontrolled Keywords: | Keywords: employee experience, job satisfaction, employee engagement, human resource management. |
| Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HF Commerce |
| Divisions: | Faculty of Law, Arts and Social Sciences > School of Management |
| Depositing User: | Wisudawan S1 |
| Date Deposited: | 18 Mar 2026 04:25 |
| Last Modified: | 18 Mar 2026 04:25 |
| URI: | http://eprints.stiebankbpdjateng.ac.id/id/eprint/3111 |
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