Items where Author is "KARTIKA SETYANINGTYAS, NOVIANA"

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Thesis

KARTIKA SETYANINGTYAS, NOVIANA (2025) MENJEMBATANI ELECTRONIC WORD of MOUTH (e-WOM) DAN KEPUASAN KONSUMEN DENGAN INOVASI LAYANAN SERTA KUALITAS LAYANAN (Studi Pada Peserta BPJS Ketenagakerjaan Wilayah Provinsi Jawa Tengah). Thesis thesis, Universitas BPD.

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