Items where Author is "DEVI FATMAWATI, RIDA SHINTA"

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Thesis

DEVI FATMAWATI, RIDA SHINTA and Elly Kusumastuti, Aprillia, SE., M.Sc (2021) PENGARUH KUALITAS LAYANAN DAN PENANGANAN KOMPLAIN TERHADAP LOYALITAS NASABAH (STUDI KASUS PADA BANK MANDIRI KCP MRANGGEN DEMAK). Other thesis, STIE Bank BPD Jateng.

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